FAQ
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What is your return policy?
At Lisena Garden Center, we are confident that the quality of our merchandise will meet, if not exceed, your expectations. All trees and shrubs (excluding sale/discounted items) are guaranteed for 90 days with a receipt. Guarantee applies to items planted in the ground, not in pots/planter. Annuals, perennials, and sod are NOT returnable. All other live materials are subjected to inspection before being accepted in return for store credit.
All hard goods are available to return for store credit only.
All sale purchases are final.
Do you give discounts to veterans or the military?
Yes, we proudly offer a 10% discount to veterans, all active duty and retired military (with valid military identification). The discount is honored in-store only and on the entire purchase.
How much does delivery cost?
Delivery charges are determined by your zip code and vary between online and in-store purchases.
Do you offer landscape design services?
Yes, our design team can handle your project from concept to installation and beyond. Learn more about our full landscaping services here: Lisena Landscaping
Why does the plant I ordered online look different than what’s shown on the web site?
The plant you receive will vary from the photo. Plants are unique, constantly growing and ever-changing. Rest assured, your plant was carefully selected and we guarantee the quality for 30 days from date of purchase.